A division of Industry Recording Company Inc.

TERMS

At Industry Recording Company, we are not only experts in audio, but also in customer service. We want you to have the best experience possible when working with us. That's why we have created these terms and conditions, to make everything clear and fair for both parties.


First of all, you will not be charged for any work we have done before a contract is signed. Sometimes, we like to work on a project to see if we can meet your expectations or if we can do something extra for you. Consider it a free sample. This work is yours and you can have it back at no cost. We know that nothing in life is free, but your Cubase session is.


Secondly, if you were referred to us by a trusted partner, you don't have to pay anything until the project is finished and approved by you. Yes, you heard that right. No downpayment or reservation fee. We trust you and we expect you to trust us. We are adults and we keep our word.


Thirdly, we offer up to 3 revisions on each project, to make sure you are completely satisfied with the result. After that, there is a charge of $50.00 per revision. We think this is reasonable and fair.


Fourthly, any quick fixes or sequence editing in the mastering is 100% free. We don't charge you for minor tweaks or adjustments. But don't be surprised if we don't charge you for some extra work either. We are generous and we like to go the extra mile for you.


Fifthly, once you make the final payment, you will receive ALL the items within the sessions in an industry standard format. Sessions tracks will be printed with processing so you can easily import them into another DAW and your MASTERS will be supplied at the working format. Both of these are 32bit Floating Point at 48kHz. This is not how most studios do it. This is how we do it. We were touring musicians before we were business owners and we know how important it is to have your music in the best quality possible.


Sixthly, we will store the actual sessions for up to 2 years at no charge, in 3 separate locations, in case you need to make edits later on. If your tape needs service when it is taken out of storage, Robert will take care of it himself. He is very meticulous and careful with your tapes.


Seventhly, until you pay for an approved project, Industry Recording Company owns the masters and may sell the project to another facility or broker to recover our money after 90 days. We have never done that, but it sounds very professional and serious, doesn't it?


Eighthly, there is a surcharge for unpaid projects of $25.00 per month until the balance is paid in full, unless you have an open account with us. Don't underestimate how much of a pain we can be when it comes to collecting our money. We have been in this industry for a long time and we can smell bullshit from a mile away.


Ninthly, we do not negotiate prices. We believe we have taken into account all of your needs and have offered you the best price we can. Our policy is to simply decline the work if you try to haggle with us. So we suggest you take a good look at our rates and pricing structure before you decide to work with us.


Lastly, once we start doing business with each other, this page should no longer be relevant. If you have any questions or concerns, feel free to call Bob on his private line. He is always happy to talk to you. But it is better to text him first, just in case he is busy.